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Building a Collaborative Community Case Management Network Thanks to the Women's Philanthropy Society of the Community Foundation of Greater Huntsville







ELM is proud to partner with the Community Foundation of Greater Huntsville to create a collaborative case management network to better serve clients by streamlining the referral process and providing intensive case management to connect families and individuals with services.  A $50,000 grant from the Community Foundation's Womens Philanthropy Society provided seed money for CharityTracker licenses and network start up costs in 2019. The Women's Philanthropy Society awarded ELM an additional $25,000 grant to continue funding for the CharityTracker network through 2020.



Many thanks to the members of The Women's Philanthropy Society and the Community Foundation for making it possible to provide CharityTracker licenses at no cost to community organizations. 










The Community Foundation grants have helped us expand the ELM intensive case management model through the three point Community Connections model:

  1. Training and Technical Assistance in collaborative case management using unlimited subscriptions to Charity Tracker, a shared online case management tool.

  2. Creation of a network that meets monthly to share resources, information, and professional development. Membership is not limited to nonprofit agencies and also includes civic, faith and corporate partners.

  3. Participation in the United Way of Madison County Leadership Social Services program for social service agency staff to create a core leadership team.

The Community Connections project funds an unlimited number of Charity Tracker subscriptions for each agency for one year. CharityTracker, an online case management tool developed to help families during Katrina, is used by over 1500 cities to coordinate care. Charleston SC used CharityTracker to create a collaborative network of 350 agencies. Our goal is to follow this model and provide an unlimited number of CharityTracker subscriptions in Madison County to create a critical mass of agencies using a collaborative case management network. We currently have over 100 organizations on the Huntsville CharityTracker network including nonprofits, churches, corporate partner and community organizations such as the Chamber of Commerce, school systems, and Junior League. For a list of organizations on the network, click here

To sign up for a Charity Tracker subscription, go to and click on Request Membership.  You will be assigned login credentials by the area administrator, Harold Cannon of the Salvation Army after submitting a Memorandum of Agreement. If you have any issues, please contact Harold at 256-536-8876 x100.


Join us for the following training sessions:

Cross Agency Collaboration and Effective Case Management January 28, 2020 2-4PM @ United Way of Madison County, 701 Andrew Jackson Way, Huntsville AL 35801

Using Charity Tracker as a Collaboration Tool January 219, 2020 2-4:00 PM@ United Way of Madison County, 701 Andrew Jackson Way, Huntsville AL 35801

For more information about Community Connections, visit To register for a training session, and to participate in the Madison County CharityTracker network, please contact Missy Hanks See our Community Connections interest sheet  and Memorandum of Understanding. 






The Community Connections Networking Group meets every second Thursday of the month at 9:00AM at the Main Branch of the Huntsville Madison County Public Library in the Auditorium. This is a great time to make connections, learn who does what, and learn more about community resources. Here are some upcoming programs:

Upcoming presentations:                             

January 9, 2020- Planning for the 2020 Census presented by City of Huntsville Planning Dept. 

February 13, 2020- Affordable Housing Panel including representatives from Community Development, Neighborhood Concepts, and Family Services

Thank you to our Community Connections Networking Meeting sponsors for 2020

The ELM Foundation     7501 Memorial Parkway SW Suite 115, Huntsville AL 35802      256-217-7141

ELM is a 501 (c) (3) organization and contributions are deductible under section 170 of the IRS code.